The MUI Hotline

Report an incident

Health And Safety Welfare Concern?

The MUI (Major Unusual Incident) Hotline staff address concerns for the safety, health, and welfare of people with a developmental disability. We take calls from many interested parties, including family, friends, coworkers, teachers, and other professionals. We’re on call 24 hours a day, 7 days a week. We’ll make sure the incident is investigated and that any follow-up needs are addressed.

EMAIL: uireport@darkedd.org

PHONE: 937.423.2810

FAX: 937.548.8585

Download Unusual Incident Report Form

MUI FAQs

Who Reports MUIs?

People with developmental disabilities regardless of service reception
Providers of service both in the home and in the community
Family members and caregivers
All county board staff
General public

To Whom Are MUIs Reported?

Who Investigates Reported MUIs?

What Is The Role Of The Provider?

Ensure health and welfare by taking immediate action to meet the need of the person served.
Providers shall immediately (within 4 hours of being made aware) report to Darke DD, all incidents of:
- Abuse - physical, verbal, sexual;
- Neglect;
- Exploitation;
- Misappropriation;
- Peer-to-peer acts;
- Prohibited sexual relations;
- Accidental or suspicious death(s); or
- When the provider has received an inquiry from the media regarding a major unusual incident
Reported regardless of where and who was present.
Report all incidents or allegations of known/unknown injuries, Law Enforcement involvement (charges, incarceration, and/or arrests), Medical emergency, missing individual, Peer to Peer acts, prohibited sexual relations, rights code violations, unapproved behavior support, and unscheduled hospitalizations by 3:00pm the next business day.
The following incidents are to be reported only when person is being served by a certified provider:
- Medical emergency;
- Rights code violation;
- Significant injury
- Unanticipated hospitalization; and
- Unapproved behavior support.
Implement prevention plans to reduce future incidents.
Rule 5123-17-02 can be found here.

What Is The Role Of Darke DD?

Ensure health and welfare of by identifying and supporting provider in taking immediate actions to meet the need of the person served
Work with provider related to prevention planning.
File report with DODD
Work with families, providers, and people receiving services to understand the MUI investigation process
Receive reports from community members, families, people served, and providers related to health/welfare of those served
Reports may be made to Darke DD by calling:
County Board – (937)548-9057
24 hour hotline/on-call number – (937) 423-2810
E-mailing uireport@darkedd.org

What Is The Role Of The Ohio Department Of Developmental Disabilities?

The DODD provides oversight and technical assistance. ALL MUI reports are reviewed by the DODD MUI/Registry Unit to ensure immediate action, timely reporting, good investigations and necessary implementation of prevention plans.

DODD also conducts investigations where it would be a conflict of interest for Darke DD to complete the investigation/report.

To contact the Ohio Department of Developmental Disabilities:

30 E Broad St
Columbus, Ohio 43215

WEBSITE: DODD.ohio.gov
PHONE: (800) 617-6733

Why Are Family Members Called For Information?

The MUI system is set up to help protect all individuals in the Developmental Disabilities system. By looking at individual and group data, we can see trends that can be addressed leading to better protections. These trends and patterns may include:

lack of access to adequate health care;
lack of diagnosis;
lack of assessment of symptoms;
lack of identification of new problems for people with certain syndromes;
Reporting helps ODODD and Darke DD to get a better picture of what is happening and helps both Departments to make improvements in the system that benefits everyone.